Account administrators send notices that accounts are overdue.
An account manager has many different tasks and requirements, but their main goals are to ensure that the people or companies that have an account with their business are up to date with their payments, happy, and processing new accounts when necessary. This means they will maintain existing accounts, accepting payments and entering them into the system so they post accurately. The manager will be actively involved in getting new customers by visiting them in person or on the phone and basically “selling” their product or service to them. Responding to phone calls promptly and dealing with any complaints or issues as quickly as possible is another common job requirement for an account manager. The final task they must handle is the paperwork,
Dealing with existing accounts is one of the most important job requirements an account manager will have. All payments paid must be accounted for and entered into your accounting software. Past due accounts should be processed and billed, and past due accounts should be addressed by sending notices as well as calling and following billing procedures when necessary. This part of the manager’s role also includes answering calls and dealing with customers, as well as handling complaints in a way that makes the customer happy without harming the business in any way.
Getting new clients is another task that an account manager must perform. This can be through advertising, phone calls, or meeting people in person and discussing the company’s products or services. When new accounts are purchased, the administrator will need to complete the appropriate paperwork, ensuring that all information provided is accurate and honest. They will then add the new client to the accounting system, along with the corresponding notes.
Paperwork is a common task that all managers must complete, and the account manager position is no exception. They must enter payments as they come in, process all outgoing orders, and then send monthly invoices to all account holders. They must also submit monthly inventory reports and ensure that what is available is what should be available. They may also be assigned other accounting duties, such as annual tax reports and billing charges that pertain to accounts held by the business.