What does an information broker do?

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An information broker, also known as an independent information professional, provides professional research services to their clients. The information broker often works for companies that do not have their own in-house librarian or research team and may also work for self-employed individuals who need expert research help. Information brokers typically have formal training in research and database skills and may also have additional training or education in one or more subjects. They are also proficient in finding and evaluating sources of information.

Many information professionals have a master’s degree in Library Science (MLS) or Library and Information Science (MLIS). During your time in a graduate library program, you likely took courses in reference services, databases, and research sources. For example, many library schools offer courses in research and providing reference services, especially related to business or disciplines such as law, medicine, or business. In addition to having an advanced degree in library science, an information broker may have additional degrees in other subjects and may regularly complete continuing education courses in information-related topics as well as the subject on which the individual focuses their practice.

Information broker roles vary depending on the skills, areas of interest and experience of the information broker, and the needs of their clients. Some information brokers and their clients may have long-term contracts, while other clients may only need the services of an information broker for special short-term projects. Many information brokers are self-employed, although some may work for a consulting firm. Some information brokers refer to themselves as independent information professionals to distinguish themselves from information professionals who work as librarians.

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When considering someone for an information broker position, it is important to distinguish between someone who knows how to search the Internet and someone who has specialized knowledge and vocabulary and is trained in the use of proprietary databases. It is always a good idea to ask an information broker about her educational background and experience in researching the topic(s) for which the information is needed. Other questions to ask include if you participate in continuing education programs or if you belong to professional associations such as the American Society for Information Science and Technology (ASIST) or the Association of Independent Information Professionals (AIIP). Finally, it may be useful to ask about the information worker’s career path.

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